Telecommunications and Media

Telecommunications and Media

The Modernization

The Modernization

You need to modernize your legacy systems:

• Modernize your file transfer system and support increasing volume;
• Compete on the market with new services whenever (and wherever) customers need them;
• Gain real-time visibility into critical telecom processes (sell, activate, bill and maintain).

In this case your main concerns will be to:

• Reduce revenue leakage due to process flaws and lost or late data;
• Manage big data and machine-to- machine communications for services such as the mandatory eCall button in Europe.

In this case, onStage API Management can:

• Enable a bi-modal approach thus decoupling the ordinary updates from the marketing needs;
• Orchestrate services and processes and merge data into a front-end view specific to the customer needs, decoupling it from the data model that governs the underlying back-end services;
• Secure integration of back-end siloed data.

The customers needs

The customers needs

You need to meet customer demand:

• Ensure smooth execution of order fulfillment, service activation, revenue assurance, and supplier and partner service assurance;
• Build a secure andagile data integration infrastructure;
• Coordinate the entire ecosystem of fragmented components that combimed provide valuable services;

In this case your main concerns will be to:

• Connect to banks and provide a standardized way to allow e-payments by credit transfer, direct debit, etc.;
• Allow users to deposit, withdraw and transfer money with a mobile device.

In this case, onStage API Management can:

• Respond quickly to customer demands for new real-time services by combining internal and external APIs to create new mashups;
• Integrate and orchestrate data from multiple partners;
• Securely expose data to business partners, for example merchants and banks.

The service integration

The service integration

You need tointegrate your services and your network within new and never before addressed applications:

• In-vehicle applications;
• Wearables;
• Internet of Things;
• Others new applications.

In this case your main concerns will be to:

• Provide a harmonic service catalogue to your entire global network;
• Collaborate rather than compete with external app developers and service providers to open new business opportunities.

In this case, onStage API Management can:

• Create and govern an open API Layer for your service provider’s ecosystem;
• Orchestrate services and processes and merge data into a front-end view specific to the customer needs, decoupling it from the data model that governs the underlying back-end services.

The operational efficiency

The operational efficiency

You need to improve operational effectiveness:

• Provide customers with new products and revenue opportunities without violating industry imperatives;
• Deliver a seamless customer experience across every possible channel (web, mobile, tablet or call center).

In this case your main concerns will be to:

• Partner with external app developers and service providers to open new business opportunities;
• Optimize data flow for mobile use (and for any other channel);
• Meet customer demand for fast digital payments;
• Route financial data flow to the most optimal channel for a given operation.

In this case, onStage API Management can:

• Control all services that interact with your systems and communities both inside and outside your organization;
• Create and govern an open API Layer decoupling it from all underlying Back Office systems;
• Secure and optimize the data flows to/from mobile devices.

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